(4) Right of withdrawal
Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

Cancellation policy

Right of revocation
You can revoke your contractual declaration within 14 days without giving reasons. The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In the case of a contract for several goods ordered as part of a single order and delivered separately, the period begins on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In the case of a contract for the regular delivery of goods over a fixed period of time, the period begins on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods.

To exercise your right of revocation, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke the contractual declaration. The revocation is to be addressed to:

Siebert Luftfahrtbedarf GmbH, Rektoratsweg 40, 48159 Münster, Germany
Phone: +49-251-92459-3 Fax: +49-251-92459-59 E-mail: info@siebert.aero

You can use the model withdrawal form for your withdrawal, but it is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation
In the event of revocation, we will repay you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us) immediately and at the latest within 14 days from the day on which we received the notification of revocation of the contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the revocation. The deadline is met if you send the goods before the expiry of the period of 14 days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

End of the cancellation policy

You can find the model withdrawal form here.

Unless otherwise specified, the right of revocation does not apply to distance selling contracts

  1. for the delivery of goods that are made to customer specifications or clearly tailored to personal needs or can spoil quickly or whose expiration date would be exceeded (e.g. spare parts, all ATP Aircraft Technical Publishers products, parachutes as well as database updates for GPS, AIPs, Jeppesen manuals and trip kits, aviation charts, calendars).
  2. for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.
  3. marked special items for commercial use, see also (10).
The right of withdrawal for the delivery of audio and video recordings or software shall expire if the delivered data carriers have been unsealed by the consumer. In the case of the delivery of digital content that is not stored on a physical data carrier (e.g. CD, DVD, etc.), you expressly agree to the execution of the contract before the expiry of the withdrawal period and the expiry of the right of withdrawal with the start of the execution of the contract. In the case of the delivery of such digital content, you thereby waive your right of withdrawal.

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